Our focus is offering the best quality care for our patients, and top-notch customer service for our clients. YPH CSRs have a cheerful and positive manner with a professional attitude; excellent client service skills, epic communication skills, a strong work ethic, and the confidence it takes to be the face of the company. They thrive in a fast-paced environment and take initiative. Their ability to multitask does not compromise the quality of their work, and they have the willingness to learn and improve their skills. Before joining us here at YPH, they have generally gained 1-2 years of experience working at a veterinary hospital or they have obtained their VOA/VA/VTA Certification.

Our CSRs are the captains of this ship and keep everything running smoothly. Their duties include (but are not limited to) managing a multi-doctor schedule, handling all client communications, triaging emergencies, fostering a compassionate practice & patient bond by liaising between the client and each department, providing education tips and resources to clients, assisting with nutrition and diet advice, and they are responsible for all administrative duties like collecting and scanning records. Needless to say, our CSRs are the masters at managing the clinic and client’s needs alike. They are bright, tech savvy, multi-tasking unicorns that aim to go above and beyond with everything they do.

We have a really amazing team, and if you think you’re amazing too email us your resume! Though we’re not always hiring, we’re always collecting applicants! Those who meet the qualifications will receive correspondence when the timing is right.

Learn more about who we are by checking us out on our social networks, Facebook & Instagram, @YPHvets.

Please submit your resume & cover letter to: [email protected]

 

The Yaletown Pet Hospital is looking for a RAHT/RVT to join our dynamic and growing practice! The candidate for this position MUST be a Registered Animal Health Technician or equivalent, preferably with at least 1 year of clinical experience, but will consider a new grad with exceptional work ethic. A strong knowledge of anesthesia, dentistry, surgery support, patient care, critical care, and other veterinary technician skills are a must. You will be joining a team of 18 trained technical staff and 6 doctors to provide a very high standard of veterinary care to a wide variety of cats and dogs. The shifts are 10 hours, 4 days a week, including one weekend shift, with flexibility to swap shifts with other technicians and is subject to change upon mutual agreement and depending on staffing needs.

YPH is a fast paced, challenging, and fun, multi doctor environment where we pride ourselves on an excellent standard of medicine and care. We provide our clients with the benefits of digital radiology (as well as digital dental radiology), laser therapy, in house blood services, routine and orthopedic surgery, all aspects of general medicine, and specialist consultations in-clinic. The chosen candidate will be provided competitive wages, bonuses, training incentives, continuing education opportunities, uniforms, discounts on pet services and retail purchases, fitness facility access and personal health benefit. We provide a cheerful environment that encourages growth and development of all our team members and we foster the values of respect and communication among our peers. If you feel you could be the perfect fit for our team, please send your resume and references. We look forward to hearing from you!

Job Types: Full-time, Part-time

Please submit your resume & cover letter to: [email protected]

 

Practice Highlights:

Yaletown Pet Hospital is unlike any clinic in downtown Vancouver. We are a progressive multi-doctor privately owned practice in a modern facility with an incredible work family. We are seeking an experienced full time licensed DVM to join in on our collaborative group approach to veterinary medicine. Our support staff are phenomenal and we have weekly lunch meetings to educate our team and work on improving our client service and patient care. Our exceptional client base is well-established and continuing to grow.

Who You Are:

You are a well-rounded person with a fantastic sense of humor, you take pride in your work, you have great initiative and you are an efficient multi-tasker. You thrive in a busy practice environment and you enjoy a challenge. You are confident and have at least 2 years of clinical experience. You are a strong leader of your team of support staff and you practice a high standard of personalized medicine. You go above and beyond for clients to create memorable experiences and share our core values of teamwork, empathy, honesty, communication and respect.

Your Role & The Perks:

To promote a healthy work-life balance, we schedule 4 shifts per week at 10 hours each. We offer a competitive salary and which is dependent on your experience. You must be available to work at least one weekend day. Benefits include: Extended health benefits, CE allowance, gym membership, subsidized parking and fun staff functions.

Send us your resume and a cover letter telling us all about yourself and why you feel you would be a perfect addition to our YPH family!

Job Types: Full-time, Part-time, Permanent

Please submit your resume & cover letter to: [email protected]